Warranty

 
Warranty.jpg

Warranty Period Duration:

  • 1 year for most computers purchased from The Free Geek of Arkansas Store.

  • 1 year for computers obtained through Endowments and Grants

Whats included in the Warranty:

  • Technical support: Provides help and technical support on preinstalled Ubuntu Linux operating system software.

  • Hardware warranty: Includes service on hardware and covered accessories for 1 year after the purchase date.

Warranty Support Availability:

  • Available Tuesday-Saturday from 12 pm to 7:00 pm (closed Sunday and Monday).

  • Service work turnaround times depend on staffing.

Please Note:

  • Any changes to the system’s hardware will void this warranty unless performed by or in the presence of Free Geek Tech Support on premises

  • We provide tech support on the original operating system that was install on the purchased machine. If you choose to install another operating system, we will attempt to resolve issues that are present under the newly-installed OS, but ultimately this support is not guarantee under this warranty.

  • Items must be brought in with in the warranty period with supporting receipt indicating warranty will be provided.